1. Introduction and General Information-
WinBaji.com, identified as the "Website," is overseen by Brivio Limited which is referred to as "the Company". The licensing of all gambling services offered by WinBaji.com falls under the authority of TechSolutions Group N.V. (License No. 8143/JPZ2017-017). We aim to maintain the utmost standards in safeguarding privacy and showing respect to users who engage with our website and its associated services.
The entities responsible for managing data on the Website include Brivio Limited, established under the regulations of laws of the Republic of Cyprus,
Contact our Data Protection Officer at [email protected] in case you have any doubts regarding the privacy policy. For all other inquiries, connect with our Customer Support at [email protected].
2. Types of Data We Collect-
Various types of data are collected when you interact with our website or utilize our services. The first source of data providers are you when you provide information during the initial registration. Additionally, we also collect data from third parties or public sources which may share your details.
Information provided by you-
- Information necessary while signing up to our website like name, phone number, email address, postal address, date of birth, and gender.
- All the necessary legal papers and documents required for fulfilling the conditions listed under AML/CFT legislation, including photos, address proof, and any other necessary evidence for identity verification.
- SSL encryption is used to secure financial information during data transmission. Although payment transactions are conducted on the secure server of the payment gateway, we might store your deposit and withdrawal history, including minimal payment information like the last four digits of your credit card, bank issuer, etc.
- Log-in details encompassing password and username.
Information retained and collected while you use our services-
- Your location, traffic information, and IP address
- Details regarding your engagement with our website and utilization of the products available.
- Preferences related to promotions, whether you desire to receive promotional content from our company or our partners.
- Information regarding all the calls, emails, messages through live chat, and communications with our personnel.
- Details regarding the operating system and platform of the devices used to access the website, browser type, version and language, and time zone settings.
- Access to public records created by you on social media.
For testing, research, analytics, development, and enhancement of the website, some other information like statistical or demographic information is utilized. This data is anonymized, preventing identification, and is not considered personal.
3. Reasons for personal data collection-
-Facilitating betting and gaming activities, ensuring a seamless experience for players.
-Managing inquiries and comments through the Online Help Centre, enabling timely responses.
-Adhering to regulations by conducting age verification checks during player registration.
-Keeping players informed about upcoming events, offers, and promotions
-Utilizing player information for account setup, service provision, verification processes, marketing, legal compliance, and addressing unlawful or fraudulent activities associated with the services.
-It is crucial to emphasize that we never collect your information without notifying you in advance.
4. Usage of the collected data-
- In order to provide services the website needs to collect data, and failure to provide required personal data may result in the inability to use our services.
-First, as indicated in our Terms and Conditions, we are required to form a contract with you, to register your account, provide betting and gambling services, and handle transactions.
-Secondly, legal obligations need to be followed as gambling is a highly regulated activity. Hence we use your data for crime prevention, identity verification, anti-fraud checks, and risk management to prevent problems while gambling.
-Thirdly, we require data for improving services and products, personalizing user experiences, detecting and preventing violations of terms, and facilitating communication.
-Lastly, explicit consent allows us to send information about offers and news through various channels. Consent can be withdrawn at any time, and opting out of marketing communications is possible through customer support or provided instructions. Opting out won't affect your ability to use the website, and push notifications can be disabled in device settings.
5. Third parties who have access to your data-
We share data including personal information with third parties during our operations. We ensure these entities maintain a sufficient level of data protection and security during transfers. To ensure safety against money laundering and crimes, your data may be shared with the police, banks, and payment service providers. Additionally, we may disclose your data to regulators, financial integrity units, and other relevant third parties when irregularities involving your account are suspected. Sharing information with third parties is also done for operational purposes, promotional activities, legal rights defense, regulatory compliance, and in the event of a business transfer or sale.
6. Duration of your data retention-
Your data will be retained with WinBaji for six years after closing your account and terminating the contract. This timeframe is an outcome of several factors:
i) Legal obligations under Anti-Money Laundering and Counter-Terrorist Financing legislation, requiring the storage of identification data, verification data, and transaction-related data for five years from the account closure date on WinBaji.
ii) A six-year limitation period, which is the timeframe for initiating legal proceedings after an event.
iii) To prevent repeated or repetitive registration, data is stored to discourage users from registering multiple times after closing their accounts.
7. Cookies-
-Information stored on your device: When using our services your preferences are stored on your device for monitoring and improvement purposes. Flash cookies serve a similar purpose and track visits across our websites. Both types aid in understanding your service usage and preferences without accessing personal device information.
-Strictly necessary cookies: Essential for website navigation and feature use, ensuring proper functionality, especially for payment-related sections.
-Registration cookies: Retain registration information to enhance service quality and understand customer needs.
-Website cookies: Collect data on service usage, including session-based and persistent cookies, and analytical cookies for visitor and service improvement insights.
-Cookie management: You can choose to accept or decline cookies; modify browser settings for control; delete, block, or allow cookies; and explore incognito mode options.
-Flash cookies: Flash Player settings can be adjusted to manage preferences and prevent the use of flash cookies.
Note: Disabling cookies limits access to certain features, and declining all cookies may affect certain services.
8. Right to lodge a complaint-
You can contact our Data Protection Officer via email at [email protected] if you feel that your data has been misused. If you find our response isn’t justified, you have the full right to file a complaint with the authority in charge in your country, the place where you work, or where the breach occurred. We request you try resolving any concerns with us initially, even though you have the right to contact the authority at any time.
9. Changes to policy-
Our Privacy Policy undergoes periodic revisions to align with legislative changes and evolving data management practices. The latest version, always available on the website with its corresponding effective Date, becomes applicable immediately. If you disagree with the updates, kindly refrain from submitting information or utilizing our services. Continued use of the Website implies acceptance of the revised Privacy Policy. Substantial changes may be communicated via email or alternative means. It is advised to review the Privacy Policy regularly for any modifications.